Clinic hours will change beginning Oct. 1, 2022. Please note NEW hours below.

Monday-Thurs: 8:30 AM to 5:30 PM (ALL CLINICS)
Friday: 9 AM to 1 PM (ALL CLINICS)
Saturday hours vary by clinic:
- Clarkston, Lilburn and Lilburn Ext.: 9 AM to 1 PM
- Duluth: 9 AM to 1 PM; CLOSED on 1st and 3rd Saturdays of the month
- Norcross: 9 AM to 1 PM; CLOSED on 2nd and 4th Saturdays of the month
Sunday: Closed (ALL CLINICS)

Cancellation Policy
If you need to cancel or reschedule, please notify us 24 hours prior to your scheduled appointment to avoid our $15 no-show fee.

More information about locations and hours here.

Lifeline Primary Care has resumed regular clinic hours.

To keep everyone safe, all patients must enter with a mask. Hand sanitizer is being offered at the door and staff will be checking temperatures before patients are seated. Symptomatic patients are also separated inside the clinic from asymptomatic patients as much as possible.

We have started offering Rapid COVID-19 testing!

These tests, which inform patients whether or not they are positive for corona virus within 15 minutes, are currently available at the Lilburn and Clarkston clinics.

Due to the COVID-19 pandemic, we are temporarily cutting down our office hours.

Starting tomorrow 3/26/2020, ALL our offices will open from 10 AM-4 PM on Mondays to Thursdays, and 9 AM -1 PM on Fridays and Saturdays.

We are sorry for the inconvenience.

At Lifeline Primary Care, the health and safety of our patients comes first. During this public health pandemic, it is important to protect yourself and your community and stay home if you can. While we are taking extra precautions at our clinics to ensure all visitors are safe, we are also officially launching online video appointments to help you receive face time with our providers from wherever you are during office working hours.

You can use the video calls if you need a refill on your medication or if you have symptoms of coronavirus (i.e. fever, cough, fatigue) but are afraid or unable to come into one of our clinics. Co-pays will apply.

Current patients should check their emails for an invitation to join the Hale Health app from one of our providers. If you are a new patient or have not received an invitation and would like to request access, please call 770-545-8332 or fill out this online form.

Once you receive your invitation, you can begin by visiting app.hale.co or by downloading the Hale Health app from the iPhone App Store or Android Google Play console.

Using the website or phone app, you can easily connect with our providers any time – wherever you happen to be. You will also be able to manage all of your health concerns from one place, share messages, photos, videos and more.

If you have any questions or need help with the app or website, call our office at 770-545-8332 and our staff will be more than happy to assist you.

You’ve probably heard about the coronavirus in the news, but while cases of the respiratory illness have been increasing in the United States, imminent threat from the infection at this stage is considered low. According to the Centers for Disease Control and Prevention (CDC), the best thing to do is avoid being exposed to the virus.

We at Lifeline Primary Care put together this short guide for you to read and share with your loved ones. This information comes directly from the CDC unless otherwise noted.

Practice social distancing

Make sure you put distance between yourself and other people if COVID-19 is spreading in your community, even if that means skipping or canceling social events. This is especially important for people who are at higher risk of getting very sick.

Social distancing means staying home, avoiding crowds and not touching each other. The rule of thumb is to keep six feet of distance between you and anyone else. However, you do not have to avoid your child or spouse if neither of you is at risk. But if possible, limit excessive physical contact.

Additionally, while restaurants, offices, theaters, museums, schools and places of worship have began closing their doors in the U.S., grocery stores, doctor's offices and some outdoor areas are still open. But again, staying home and practicing social distancing as much as possible is the best way to lower infection rates, according to the CDC.

If you still need to come into the workplace, be sure to practice as much social distancing as your job allows.

Wash your hands!

Follow this 5-step hand-washing routine several times a day, especially before or after preparing or eating food; caring for a sick loved one; using the bathroom; blowing your nose or coughing or sneezing; handling pets or pet food and after touching garbage.

1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.

2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.

3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.

4. Rinse your hands well under clean, running water.

5. Dry your hands using a clean towel or air dry them.

When to use hand sanitizer

Remember, hand sanitizers get rid of many germs, but they don’t get rid of them all. Soap and water is always best. When you use a hand sanitizer, make sure it is alcohol-based and contains at least 60% alcohol.

Clean all the “high-touch” surfaces

Make sure your tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables are clean. Also, clean any surfaces that may have blood, stool, or body fluids on them. You should use a household cleaning spray or wipe and follow label instructions. Here’s a list of disinfectants you can use.

Make sure you have your medications

The CDC’s personal preparedness kit recommends you keep a 30-day supply of your regular medications.

Children under 2 years of age and adults 65 or older should make sure they have had their pneumonia vaccine.

This is also called pneumococcal vaccine. Read more from the CDC.

Feeling sick?

COVID-19 symptoms involve fever, cough and shortness of breath. If you experience such symptoms:

• Call your doctor before visiting them.

• Do not leave your house unless you need medical care.

• At home, isolate yourself in a room away from other people and pets, if possible.

• Try to use a separate bathroom and don’t share personal household items with anyone.

• Keep surfaces clean.

• Wash your hands using the rules above.

• Wear a face mask if you’re around other people. If other people want to be around you, they should also wear face masks.

How to explain coronavirus to kids

Use this downloadable, printable and foldable comic for kids from NPR’s Malaka Gharib. A preview below:

Malaka Gharib/NPR

How to manage anxiety around coronavirus

Information overload? Worried about the virus? Remember, “the more you stress, the more vulnerable you can become to viruses, because stress can dampen your immune response,” according to NPR’s Allison Aubrey. Read these five tips to regain your calm. If your anxiety becomes especially worrisome, please talk to your doctor.

Stay informed

Be sure to stay updated and heed the advice of your local health officials and school district. Below, you’ll find important resources to keep on hand.

• CDC: Coronavirus Disease 2019 (available in English, Spanish and Chinese)

• FAQs for travelers

• FAQs for pregnant women and children

• Resources for health care facilities

• For Georgians: The Atlanta Journal-Constitution’s Coronavirus Guide

The flu remained widespread in 46 states as of early January, according to the Centers for Disease Control and Prevention. And 30 children have already died from the illness.

According to The Atlanta Journal-Constitution, the flu death count in Georgia is now at five.

“My message is, if you haven’t gotten a vaccine, please get a vaccine. Also, please get your children vaccinated,” CDC director Dr. Brenda Fitzgerald, who is urging citizens “to take every advantage that you can to protect yourself," told Reuters.

What does the flu vaccine do?

The seasonal vaccine protects against the form of the virus scientists are predicting will be most common during the upcoming flu season.

Flu symptoms include fever, cough, runny nose, muscle or body aches, fatigue, sore throat and sometimes, vomiting and diarrhea.

Learn more about the flu and the flu vaccine at AJC.com.

What is the Lifeline Health Plan?

The Lifeline Health Plan is a low-cost medical plan aimed at uninsured patients who have difficulty qualifying for affordable health insurance. The plan should NOT replace health insurance.

Why Are We Doing This?

We believe quality health care should be affordable for everyone. With this health plan, our patients would be able to afford the quality health care they deserve at a fraction of the cost.

Who Can Enroll?

This is ONLY for uninsured patients.

How To Enroll

Visit one of our four clinic locations across Georgia to pick up the simple one-page enrollment form. This form will need to be filled out annually.

COST

The Lifeline Health Plan requires an annual fee of $500 paid by cash or credit card at the time of enrollment. We do not accept checks.

When Can We Enroll?

Anytime. The first annual plan benefits will start on 1/1/2018, but you can enroll at any time before or after that.

The Benefits:

1.    Age-appropriate physicals:

• For ages 0-5 years: Development Screening, Hemoglobin (shots not included)
• For ages 6-15 years: Development Screening, Vision & Hearing Screening, CBC (shots not included)
• For ages 16-20 years: Development Screening, UA, CBC, TSH, CMP, Lipid Panel, HbA1C (shots not included)
• For ages 21-39 years (Female): UA, CBC, TSH, CMP, Lipid Panel, HbA1C, Pap smear every 2-3 years or as needed) (shots not included)
• For ages 21-39 years (Male): UA, CBC, TSH, CMP, Lipid Panel, HbA1C (shots not included)
• For ages 40-49 years (Female): UA, CBC, TSH, CMP, Lipid Panel, HbA1C, Pap smear every 3 years or as needed (shots not included)
• For ages 40-49 years (Male): UA, CBC, TSH, CMP, Lipid Panel, HbA1C (shots not included) (shots not included)
• For ages 50-75 years (Female): CBC, TSH, CMP, Lipid Panel, HbA1C, Pap smear every 3 years or as needed, Stool cards, EKG (shots not included)
• For ages 50-75 years (Male): UA, CBC, TSH, CMP, Lipid Panel, HbA1C, Prostate check, Stool cards, EKG (shots not included)
• For ages 75+ (Female): UA, CBC, TSH, CMP, Lipid Panel, HbA1C, EKG (shots not included)
• For ages 75+ (Male): UA, CBC, TSH, CMP, Lipid Panel, HbA1C, Prostate check, EKG (shots not included)

2.             Annual flu shot

3.             A total of 4 visits per year (including your physical)

4.             Any 3 labs per visit (other than physical) per provider’s discretion:

• If sick
  • Rapid strep
  • Rapid flu
  • UA as needed
• If there is a chronic problem follow-up:
  • HbA1C (Diabetes)
  • Microalbumin (Diabetes)
  • CMP (if you're on medications that affect kidney, liver)
  • CBC or Iron (Anemic)
  • Thyroid check as needed
  • Arthritis panel (joint pains)
  • Lipid panel (high cholesterol)

Additional VISITS & SERVICES WILL BE CHARGED EXTRA AT SELF PAY RATES

Have more questions about the Lifeline Health Plan? Give us a call at one of our offices and a provider will be able to assist.